PURPOSE AND ORGANIZATION
These terms and conditions are agreed between Portugal Vintage tours, a brand by BURN Lda, with its headquarters at Praça Mouzinho de Albuquerque, Edifício Brasília 113, 5º, 4100-359 Boavista-Porto, registered at Turismo de Portugal with the number 1559/2017 (RNAAT), and any person intending to purchase any tours or services indicated on the website www.portugalvintagetours.com.
1.1 The services and products are offered to the Client under the terms and conditions set forth herein.
1.2 When booking with Portugal Vintage Tours, the Client acknowledges and accepts all terms and conditions, and in doing so demonstrates its acceptance.
2.1 Upon booking, the Client pays a signal accorded by Portugal Vintage Tours.
2.2 In case of the Client not fulfilling the clause 2.1, Portugal Vintage Tours reserves the right to cancel the booking.
3. PRICE CHANGES
3.1 Portugal Vintage Tours reserve the right to change the prices at any time that the situation requires.
4. CANCELS, CHANGES AND REFUNDS OF TOURS
4.1 Portugal Vintage Tours reserves the right to cancel the tour if the weather conditions where not adequate.
4.2 At any given time, the Client may cancel the tour by providing a written notice to an agent of Portugal Vintage Tours, being entitled for the following refunds:
a) Tours cancelled 20+ days prior to the tour´s starting date will receive a 100% refund;
b) Tours cancelled between 20 – 2 days prior to the tour´s starting date will receive a 90% refund;
c) Tours cancelled in less than 24h are not refundable
4.3 The Client may transfer the booking, being replaced by another person who satisfies all the conditions required for the trip, provided it notifies the agency in writing or any other recordable mean.
4.4 The client may change the dates since he notifies Portugal Vintage Tours and according our availability.
4.5 Where there are proven grounds that are justified, Portugal Vintage Tours may change the conditions contained in the journey, i.e. the order of the route or the time of departure as long as these changes are communicated in writing to the Client.
4.6 If by facts that are not attributable to Portugal Vintage Tours, the agency must determine the cancellation of the journey, the Client may choose to participate in another journey, accepting an amendment to the contract and any possible price change.
4.7 If the price of the proposed journey is lower, the Client will be refunded for the corresponding difference.
5.1 In case of a complaint, the Client must submit it in writing or any other recordable form, to the Agency within a period not exceeding 20 days after the end of the journey or the date on which it would have ended in case it would have occurred.
7. MINIMUM NUMBER OF PARTICIPANTS
7.1 Portugal Vintage Tours does not have a minimum number of participants according the client accepts to pay off the costs that are related to a tour with one individual.
8. DEPARTURE TIMES AND MEETING PLACES
8.1 Portugal Vintage Tours commits to do the pick up and drop off of the clients at their accommodation. We reserve the right to decline this if the client is staying at more than 50 km of the region of the tour.
9.1 In cases of reservations in advance the client may pay via bank Transfer, other cases the Client can pay in cash at the driver in the beginning or ending of the tour.
Bank transfer details are:
SWIFT / BIC –
10. INTELECTUAL PROPERTY RIGHTS
10.1 Portugal Vintage Tours and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved.
11. CUSTOMER INFORMATION AND PERSONAL DATA PROVIDED BY THE CLIENT
11.1 Before accepting the contract, the Client must inform Portugal Vintage Tours of any physical or psychological limitation that might be suffering from and that could undermine the journey.
11.2 At the time of accepting the terms of the contract, the Client must inform Portugal Vintage Tours of any fact or circumstance that may limit the execution of the journey, given its characteristics.
By accepting the terms of this contract, the Client agrees that he has read, understood and accepted these Terms and Conditions.